Policies

Home ยป Policies

Shipping and Delivery

We deliver products Australia wide using Inxpress (TNT) and express courier. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.

all goods are checked prior to packaging and labelled and marked for delivery as requested by the fright company, we take every precaution which seen fit to preserve the goods and ensure its safe delivery without applying extra packaging cost.

All delivery fees charged include postage and handling and goods loss in transit, However our fright and courier company do not insure goods/parts which are damaged in transit.

If you receive a good/parts in damage condition we (team jetspeed) will not be held liable for the damage caused by the fright /courier company.

We suggest that all goods are to be check throughly before signing the consent form. if you found damages best reject the delivery or sign and state clearly on the form that the goods are damage. this way you will not be liable for the delivery cost and repair cost, we recommend that you contact the courier company Customer service directly.

We are not a common carriers and we are not responsible for any delivery involving returning of goods.

Shipping Destinations: Inxpress (TNT) ships goods Australia wide, for international orders through our website the Shipping cost will be manually process, please contact us on +61 (03) 9548 8828 or email sales@teamjetspeed.com.au to enquire about a special order.